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1. Someone I know has an alcohol and/or drug problem. Where can they go for help?

They can call their nearest outpatient program. A counselor from the program will meet with them to do an assessment and set up a treatment plan. This could be treatment as an outpatient or a referral to a different service that would best meet their need,s such as a residential rehab program. If they have insurance, they should start by calling the insurance company to find out how to proceed.

See our list outpatient programs or call the Compass Mark Information and Referral Line at 1-866-286-3767.

2. Where can I get a list of AA/NA meetings?

• AA Meeting Locator
• NA Meeting Locator

3. I think my child may be using drugs, what should I do?

Compass Mark is funded by the Department of Drug and Alcohol Services to provide drug and alcohol information and referral to citizens. They can provide you with information about the signs and symptoms of substance use and can provide you with resources. Please call the Compass Mark Information and Referral (I&R) line at 866-286-3767 for more information.

4. I don't have health insurance, how can I get treatment?

Funding assistance is available for drug and alcohol treatment. The first step is to contact the closest drug & alcohol treatment program. The outpatient program will complete an assessment, make necessary referrals, and arrange for funding assistance from the Department of Drug and Alcohol Services.

5. My health insurance will not pay for drug and alcohol treatment, what should I do?

Pennsylvania law requires that most insurance plans provide drug and alcohol treatment coverage. It is important that you understand your coverage and that you can appeal any decisions by the insurance company that do not provide you with the full benefit to which you are entitled. You can also call the Insurance Advocacy Service at 1-800-221-6333. The advocate’s role is to help you obtain the benefit you are entitled to.

6. I've been arrested for DUI - what should I do?

Contact the Chester County DUI Program at 610-344-6800.

7. Is drug and alcohol treatment confidential?

Yes. There are strict state and federal laws covering the confidentiality of drug and alcohol treatment records. No one may be given information about your participation in drug and alcohol treatment without your specific written consent.

8. My group is interested in a speaker to address alcohol, tobacco and other drug issues, can you tell me where to find a speaker?

The Department of Drug and Alcohol Services contracts with two agencies, Compass Mark and Be a Part of the Conversation, in Chester County to provide drug and alcohol speaking engagements to the community. To coordinate a speaking engagement with Compass Mark, please contact Bevan Allen by email [email protected]. To coordinate a speaking engagement with Be a Part of the Conversation, please email [email protected] or call 267-629-2214.

9. My organization is sponsoring a health fair, where can I get materials to share regarding alcohol, tobacco, and drugs?

Compass Mark is funded by the Department of Drug and Alcohol Services to provide information to the community. They can be contacted to obtain pamphlets, brochures, etc. at 1-866-286-3767.