FAQs • Chester County, PA • CivicEngage

What is the Healthiest Cities and Counties Challenge?: The WalkWorks ChesCo! initiative is competing in the National Healthiest Cities and Counties Challenge for a grand prize of $500,000. The goal is to make a positive health impact on our community. The Healthiest Cities and Counties challenge lasts for two years. We are competing against 49 other counties in the U.S for this prize, so join the efforts by registering for Walker Tracker to start counting your steps today!

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WalkWorks

1. What is WalkWorks ChesCo?: WalkWorks ChesCo! is an initiative that aims to increase physical activity and reduce obesity rates in Chester County by promoting places and opportunities to walk, supporting walking groups, planning and promoting walking events, and coordinating walking challenges. Walking is a fun, easy, inexpensive, and accessible way to get more physically active.

2. What is the Healthiest Cities and Counties Challenge?: The WalkWorks ChesCo! initiative is competing in the National Healthiest Cities and Counties Challenge for a grand prize of $500,000. The goal is to make a positive health impact on our community. The Healthiest Cities and Counties challenge lasts for two years. We are competing against 49 other counties in the U.S for this prize, so join the efforts by registering for Walker Tracker to start counting your steps today!

3. Is it free?: Yes! Walker Tracker is a free tool for you to track your steps, join groups, participate in challenges, and connect with other walkers.

4. Do I have to live in Chester County to participate?: Since this is a county-wide initiative, you must either live or work in Chester County to participate.

5. Do I have to be a certain age?: Nope, anyone of any age can walk! However, kids should ask for a parent’s permission before registering online for Walker Tracker.

6. Do I need a pedometer?: You do not need a pedometer to track your steps with Walker Tracker’s unique activity conversion feature. The program uses your stride length (based on your height) to calculate the number of steps taken in a given time or distance. You may input the amount of time walked or the distance traveled and Walker Tracker will convert that activity to steps and add it to your walking log!

7. How do I sign up?: Visit our website: http://www.chesco.org/walkworks for the link to our Walker Tracker tool. Click on “Register Now” to complete a short registration. After registration, you will be taken directly to your dashboard where you may begin by adding an entry or syncing an activity tracker.

8. How do I sync my activity tracker?: To sync an activity tracker, navigate to the “Your Stats” tab and click on “Connect a Device” on the right of your screen. You will then be directed to select your activity tracker and you will be given instructions for syncing.

Devices

Apps

10. What can I do if my device stops syncing?: Sometimes a device will stop syncing, even though it looks like it is still connected to your account. This can be caused by an update to WalkerTracker or your device, or another reason. On the “Your Stats” tab, you should see your profile information on the right side. If you hover the mouse over your device’s icon, it will tell you the last time it synced. You can view the device by clicking on the icon, or by clicking on your username and selecting “Devices.” WalkerTracker will give you some tips. If these tips don’t help, you may want to try disconnecting and reconnecting the device. If you are still having trouble, please contact us at [email protected].

11. How can my organization partner with WalkWorks ChesCo?: There are many opportunities to partner with WalkWorks ChesCo! We have partnered with businesses to promote walking as part of a worksite wellness program, with schools to promote walking during recess, and with communities to promote safe and exciting places to walk. If you would like to discuss opportunities to partner with us, please email [email protected].