FAQs • Chester County, PA • CivicEngage

How is the cost of care covered?: Pocopson Home accepts most medical insurances and is enrolled as a provider with the Medicare and Medicaid programs. Private pay is also accepted.

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Pocopson Home

1. When are visiting hours?: The facility has no set visiting hours. Please be mindful that our residents are generally early to bed and late risers.

2. What address do I use to send mail to a resident?: 1695 Lenape Road, West Chester, PA 19382-6800
You do not need to include the resident's room number.

3. How do I schedule a tour of Pocopson Home?: Call 610.793.1212. Tours are given Monday-Friday 8:00am-3:00pm. Tours must be scheduled.

4. Is there a waiting list?: There may be a waiting list, call 610.793.1212 to inquire.

5. How long is the waiting list?: It depends on the total number of completed applications and availability of beds. Admission from the waiting list are based on need.

6. How do I add someone's name to the waiting list?: Contact the Admissions Office at 610.793.1212.Staff will explain the pre-admissions process and can provide the forms to get started.

7. Are the forms to apply for admission found on the website?: No. The forms are available by calling 610.793.1212.

8. How is the cost of care covered?: Pocopson Home accepts most medical insurances and is enrolled as a provider with the Medicare and Medicaid programs. Private pay is also accepted.

9. What is the difference between Medicare and Medicaid?: Medicare is a Federal health insurance program which may provide for skilled care and therapies in a long-term care setting, providing that the Medicare recipient meets skilled level of care criteria. Those who qualify are eligible for up to a 100 day skilled benefit period of care as long as the Medicare recipient continues to make progress in their care/therapies.
Medicaid is a joint Federal and State program that will pay for care in a long-term care setting if the resident does not have the financial means to be able to cover the cost of care. The Medicaid applicant must be medically eligible and meet financial criteria.

10. Does the facility provide short-term rehabilitation therapies?: Yes. Our goal is to provide rehabilitative physical, occupational, speech and cognitive therapies for the resident to return home as independently as possible.

11. Can my personal physician continue to treat me at Pocopson Home?: The facility has three primary care physicians on staff to manage our residents medical needs.
Physician choices will be provided during the pre-admission assessment.

12. Is there a Volunteer Program?: Yes.Call 610.793.1212 and ask for the Activities Director who will be happy to discuss volunteer opportunities at Pocopson Home.

13. Are pets allowed to visit the Home?: Pets are welcome to visit once documentation is obtained regarding current vaccinations and a County dog license. All pets must be kept on a leash.