Chester County Government’s continued advancement in digital technology has earned a top-ten placement among America’s 3,000-plus counties.
The Center for Digital Government (CDG) and National Association of Counties (NACo) have announced Chester County as a Digital Counties Survey Award recipient in the 500,000+ population category. The award cites best technology practices, including initiatives that save tax dollars, boost transparency, focus citizen engagement and cyber security.
The Digital Counties Survey, conducted by CDG and developed in partnership with NACo, identifies the best technology practices among U.S. counties, including initiatives that streamline delivery of government services, encourage collaboration, enhance cybersecurity, and apply innovative and emerging technologies to county priorities.
The judges noted Chester County’s emphasis on automating systems through cloud-based solutions, allowing easier and faster processes for residents while also improving the efficiency of staff time.
Additional priorities by Chester County IT staff include research into Artificial Intelligence (AI) processes that automatically respond to users interested in county programs and services, and an electronic signature process to expedite transactions and ensure security for contracts and grants.
“Our nation’s top counties continue to succeed and deliver on key services, breaking down barriers to broadband connectivity and accessibility, building upon innovative and smart initiatives that enable government to better plan for and protect their citizens, constituents, and assets,” said Brian Cohen, vice-president, CDG. “The Center for Digital Government is excited to recognize and congratulate Chester County as one of this year’s winners, for their accomplishments and continuing efforts to use technology to make government better.”