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Chester County Government News

Posted on: July 6, 2020

PA CareerLink® Chester County Expands Virtual Services for Jobseekers and Businesses


Selected on-site services now available by appointment only

PA CareerLink® Chester County is expanding the virtual services provided to jobseekers and employers and will offer limited on-site services by appointment only beginning Monday, July 6, 2020.

PA CareerLink® Chester County has provided essential virtual services for jobseekers and employers since mid-March when statewide mitigation efforts began to slow the spread of COVID-19. Moving to the green phase for COVID-19 is allowing some services to resume at the PA CareerLink Chester County offices at 479 Thomas Jones Way in Exton.

“We strongly encourage customers to continue using our virtual services – which include career counseling, job search and resume assistance, and on-the-job training programs,” said Butch Urban, PA CareerLink® Chester County Site Administrator. “But we are also now accepting appointments for limited on-site services, including use of the Computer Resource Center (CRC) for job search purposes, paperwork completion for Workforce Innovation and Opportunities Act (WIOA) programs, and on-site educational assessments.”

To schedule an appointment for limited on-site services and all other information, please call 610-280-1010 weekdays, 8:30AM-4:30PM.

Specifically, the PA CareerLink® Chester County expanded services include:

Virtual Services 

  • Adult education classes
  • All employer services
  • Career counseling
  • Eligibility determination for Workforce Innovation programs and service
  • Job search assistance
  • On-the-Job Training programs
  • Resume assistance
  • Virtual workshops
  • Youth Programming and work readiness services

Limited On-Site Services (Appointment Only) 

  • Copying and faxing documents for unemployment compensation (UC) office
  • Employer services
  • Individual customer appointments to complete program paperwork for Workforce Innovation programs
  • On-site educational assessment
  • Use of the PA CareerLink® resource room for job search activity

To protect the health and safety of all visitors and staff at the PA CareerLink® Chester County offices, and to continue following COVID-19 social distancing and mitigation recommendations, unemployment compensation (UC) courtesy telephones will not be available in PA CareerLink® offices.

  • For regular UC questions
    • Email [email protected]
    • Call 888-313-7284 Monday through Friday from 8:00 AM to 4:00 PM
    • LiveChat (call 888-313-7284 for a secure 6-digit code) Monday through Friday from 8:00 AM to 5:00 PM
  • For Pandemic Unemployment Assistance (PUA) questions

PA CareerLink® Chester County system is the one-stop shop for Chester County job seekers and employers. More information on our services, including information on local employment opportunities is available at

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