Mental Health/Intellectual & Developmental Disabilities

Human Services COVID-19 Guide

Resources During COVID-19

  • For a mental health emergency, call Valley Creek Crisis Intervention anytime at 610-280-3270.
  • For non-emergency situations call Valley Creek’s Warm Line at 866-846-2722
  • For support and referrals from the state, call PA’s Help & Referral Line at 855-284-2494
  • Crisis Text Line: Text “PA” to 741-741
  • National Suicide Prevention Lifeline: 800-273-8255
coronavirus
First Responders and Front Line Healthcare workers

COVID-19 Information


Due to Governor Wolf’s “Stay at Home” order to help slow the spread of coronavirus throughout the region, Chester County Government and Courts are currently operating on an essential services-only basis. Our office is closed for in-person business. Many of our staff are working from home to continue to provide some services and to answer questions via email. If you are not able to complete your business online or find answers to your questions, send us an email at mhiddin@chesco.org.

ID Administration & ID Support Coordination

  • Intake-Please call 610-344-6029 and leave a message
  • Incident management and investigation
  • Individual Support Plan review
  • Provider technical assistance
  • All Supports Coordination functions are being performed remotely

EI Administration and Services Coordination

  • Offices- At the present time, our offices are closed to the public; however our early intervention team members are continuing to work remotely and available to assist you. For general assistance, please call:  610-344-4626. If you are currently receiving Early Intervention services, please call your service coordinator if you have any questions or needs. 
  • Referrals- We continue to take referrals for Early Intervention evaluation. Referral can be made electronically by clicking this link – EI Online Referral, or call 610-344-5948 to make a referral. Someone will answer your call and take basic information. An Early Intervention Service Coordinator will be assigned to you and will follow-up to discuss next steps
  • Services- Per the guidance from OCDEL Bureau of Early Intervention and Family Supports, face to face services are suspended at this time. Guidance and approval was provided by OCDEL on 3/20/2020 for tele-intervention service during the COVID-19 Pandemic.
  • Meetings- If you have a meeting scheduled, your Service Coordinator will be reaching out to you to have this meeting by telephone. 
  • Provider Agencies and Community Partners- Updates continue to be forwarded by Chester County Early Intervention Administration via email. If you have any questions, please reach out to Michelle Davis, EI Director or Stacy Barno, EI Coordinator.

Mental Health

Mental Health services contracted through Chester County are considered essential and life sustaining services. Provider agencies listed on our website are operating, but may have been given authority to operate differently. Some may be utilizing telehealth or have temporary policy changes. Individuals needing mental healthcare should reach out to the providers as usual. The County Mental Health administrative offices are closed and staff is working remotely and available to respond to your questions. Please send us an email at mhiddin@chesco.org, and someone will respond.

For up-to-date provider information related to provision of service guidance from OMHSAS/DHS please visit the PA Department of Human Services

Mental Health

If you or someone you care about is experiencing a mental health or emotional crisis, call 610-280-3270.  The Valley Creek Crisis Center is open 24 hours a day, 7 days a week.

If you are feeling lonely, depressed, or anxious or just want to talk, call Chester County’s warm line, 1-866-846-2722.  This line is manned by trained individuals in recovery.

The Office of Mental Health is an administrative office that contracts with local agencies to provide mental health services. Typically, residents without health insurance may qualify for some county funding. Six local agencies serve as entry points to assess needs and help provide services.

Mental Health First Aid Classes - all classes have been cancelled through April. Classes will be rescheduled at a later time.