Children, Youth & Families Nondiscrimination Policy

Chester County Department of Children, Youth, and Families does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, national origin, disability, age, sex, sexual orientation, gender identity, religion or creed in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Chester County Department of Children, Youth, and Families directly or through a contractor or any other entity with which Chester County Department of Children, Youth, and Families arranges to carry out its programs and activities.   If you have questions or need assistance, contact the Chester County Department of Children, Youth, and Families Section 504/ADA Coordinator, Shadell Quinones.

If you believe that Chester County Department of Children, Youth, and Families has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the: 

Section 504/ADA Coordinator - Shadell Quinones 
Chester County Department of Children, Youth and Families
610 Westtown Road, Suite, 310 
West Chester, PA 19380
610-344-5670
[email protected].  

You can file a grievance by mail, email, or in person. If you need help filing a grievance, the Section 504/ADA Coordinator, Shadell Quinones is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at: 

U.S. Department of Health and Human Services 
200 Independence Avenue, SW 
Room 509F, HHH Building 
Washington, D.C. 20201 
1-800-368-1019, 800-537-7697 (TDD) 

 Complaint forms