Service Hours and Locations

Chester County Service Hours and Locations

Chesco Connect operates Monday through Friday from 7:00 AM to 5:30 PM. Service is available anywhere in Chester County for any trip purpose. Life sustaining trips for dialysis are offered on Saturdays and during extended hours on weekdays.

New as of September 2023: Limited grocery shopping trips are now also offered on Saturdays. Please contact Chesco Connect at 610-344-5545 to learn more about the availability of grocery shopping trips in your area on Saturdays.

Out-Of-County Service Hours and Locations

Out-of-county service is offered for medical appointments as far as 15 miles outside of Chester County. Out-of-county trips must be for medical appointments no earlier than 10:00 AM. For return pick-ups, riders must be ready to leave no later than 2:00 PM. Please note that Chesco Connect does not travel to every county on every day. Service is offered to the following counties on the days listed below:

  • Philadelphia: Monday and Wednesday
  • Montgomery County: Tuesday, Wednesday, and Thursday
  • Delaware County: Monday and Wednesday
  • Wilmington/State of Delaware: Tuesday and Thursday
  • Lancaster County: Tuesday
  • Berks County: Tuesday and Friday

NOTE: All out-of-county rides must be scheduled by 1:00 PM at least 5 business days prior to the appointment date. Out-of-county rides may not be scheduled online. Riders must schedule appointments within the above time frames; otherwise Chesco Connect will not be able to provide transportation to these appointments. Seniors traveling outside of Chester County for a medical appointment pay only $1.00 each way. All out-of-county trips are for medical purposes only.

Holiday Service Schedule

Please note that service is not available on major holidays. Please see below for the 2023 holiday schedule:

  • January 1 – New Year’s Day
  • May 29 – Memorial Day
  • July 4 – Independence Day
  • September 4 – Labor Day
  • November 23 and 24 – Thanksgiving
  • December 25 - Christmas

On the following County holidays, Chesco Connect has reduced office staff which may result in longer call wait times:

  • April 7 – Good Friday
  • June 14 – Flag Day
  • June 19 – Juneteenth Day
  • October 9 – Columbus Day
  • November 7 – Election Day
  • November 10 – Veterans’ Day