We are committed to supporting our strategic plan that establishes priorities for the future of Chester County and increases accountability, transparency, and performance in Chester County Government.
Chester County was recognized for its performance management leadership with the Certificate of Achievement in Performance Management from the International City/County Management Association in 2019, 2020, and 2021, the final year of the award program.
Health & Human Services
Protect vulnerable people in the community while promoting healthy choices.
Ensure safe and secure communities.
Support the growth and development of a strong and vibrant economy for all residents.
Growth, Preservation & Environment
Manage growth and land use to preserve and optimize quality of life, effective transportation, and environmental assets for future generations.
Continue to exercise sound financial management and maintain the County's financial strength while minimizing the property tax burden.
Pursue excellence through exceptional customer service, transparency, accountability, and innovation.
Managing for Results is an ongoing performance management system connecting the processes of planning, budgeting, managing, and evaluating.
Plan – Set priorities and goals establishing agreement around intended outcomes.
Budget – Use Priority Based Budgeting (PBB) to develop a strategic budget that both reflects our community values and ensures that residents will continue to receive a high level of County services.
Manage – Administer county business processes and service delivery to create the highest level of efficiency possible.
Measure and Report – Identify, collect, analyze, and report on indicators that show how well the County performs, both internally and in the delivery of services to the public, and how that performance compares with established targets.
Evaluate and Improve – Assess and adjust County government's direction in response to a changing environment
Measurement and reporting are an integral part of each process. Timely performance and management data are available to be used as tools with each process. Performance outcomes are reviewed and discussed as part of regular department head meetings with leadership. Result outcomes are published in the County's annual Approved Budget.