How do I get a copy of a 9-1-1 Call that I made? You are legally permitted a copy of the 9-1-1 call you placed. There is no fee for the copy. Request a copy of your 9-1-1 call.
How do I request a copy of a 9-1-1 call that someone else made? You must obtain a subpoena from the Prothonotary Office where the case is pending. The subpoena must include the following:
Date and time of call
Location of call
Nature of the call
Mail subpoena to: Department of Emergency Services Attn: Quality Division 601 Westtown Road, Suite 012 West Chester, PA 19380
Is there a fee to obtain a copy of a 9-1-1 call? There is no fee if you are requesting a copy of your own call. There is a fee of $68.50 a subpoena request. This includes a copy of audio call, printout of call history and mailing fee.
How long are 9-1-1 calls kept on file? Calls are required by law to be retained or a minimum of 45 days but normally we maintain records for several months.