Text-to-9-1-1 is a service for emergency situations when calling 9-1-1 is not possible. AT&T, Sprint, Verizon, T-Mobile and MetroPCS customers are able to take advantage of this feature.
Text-to-9-1-1 service provides equal access to emergency services for residents with hearing and speech disabilities. However, our clear message is "Call if you can, Text if you can't" Texting is not a replacement for calling 9-1-1; whenever possible, people should always call 9-1-1 instead of texting.