The 9-1-1 Communications Center handles over 300,000 calls a year. This is about 900 calls for assistance a day.

The Department administers and provides for emergency services communications; hazardous materials spill response; disaster planning; fire, rescue and emergency medical services training; Fire Marshal investigations; the Superfund Amendment and Reauthorization Act; and Public Education programs.

Mission Statement

The Mission of the Department of Emergency Services is to promote and assist in providing safety and security to Chester County citizens so they can work, live, and grow in a healthy and safe community.

Vision

The Department of Emergency Services is comprised of motivated, dedicated and trained professionals providing exceptional leadership for County-wide emergency services operations.

• Emergency call receipt, interim assistance, response coordination and responder dispatch
• Fire, emergency medical, hazardous materials and rescue
• Training coordination and administration
• Disaster response planning, coordination, recovery and mitigation
• Hazardous materials emergency response
• Fire prevention and investigation

Staff

Michael Murphy, Director

• 9-1-1 Center - John Haynes, Deputy Director
• Administration Division - Alison Miller, Deputy Director
• Emergency Management Division - William Turner, Deputy Director
• Field Services - Harry Moore, Deputy Director
• Fire Services - George "Beau" Crowding, Deputy Director
• Fire Marshal's Office - John Weer, Chester County Fire Marshall
• Law Enforcement Services - J. Patrick Davis, Deputy Director
• Public Safety Training Campus -  John Gillespie, Assistant Director
• Public Information Office - Patty Mains, Deputy Director
• Quality Division - Michael Groover, Deputy Director
• Safety and Security Division - John Haynes, Deputy Director for 9-1-1 Operations