About Emergency Services

Chester County, Pennsylvania is located about 30 miles west of Philadelphia and borders both the states of Delaware and Maryland. Chester County is the 7th most populated county in the Commonwealth of Pennsylvania and the fastest growing.

Chester County Department of Emergency Services is located in the Chester County Government Services Center in West Goshen Township, and serves over 500,000 citizens in 73 municipalities.
contact us

The 9-1-1 Communications Center handles over 300,000 calls a year. This is about 900 calls for assistance a day.

The Department administers and provides for emergency services communications; hazardous materials spill response; disaster planning; fire, rescue and emergency medical services training; Fire Marshal investigations; the Superfund Amendment and Reauthorization Act; and Public Education programs.


Mission Statement

The Mission of the Department of Emergency Services is to promote and assist in providing safety and security to Chester County citizens so they can work, live, and grow in a healthy and safe community.



Vision

The Department of Emergency Services is comprised of motivated, dedicated and trained professionals providing exceptional leadership for County-wide emergency services operations.
  • Emergency call receipt, interim assistance, response coordination and responder dispatch
  • Fire, emergency medical, hazardous materials and rescue
  • Training coordination and administration
  • Disaster response planning, coordination, recovery and mitigation
  • Hazardous materials emergency response
  • Fire prevention and investigation

Strategic Planning


The Department of Emergency Services is committed to supporting the Commissioners’ strategic plan that establishes priorities for the future of Chester County and increases accountability, transparency and performance in Chester County Government.

Managing for Results 


The Department of Emergency Services participates in Managing for Results, a strategic plan that establishes priorities for the future of Chester County and increases accountability, transparency and performance in Chester County Government.

Staff


Michael Murphy, Director