Mental Health Emergency

Individuals in mental health or emotional crisis may sometimes need emergency help such as phone counseling, an outreach visit, or a hospital stay to help them manage the crisis and remain safe. Chester County contracts with Valley Creek Crisis Center for a consumer-run Warm Line, telephone crisis counseling, a walk-in center, mobile crisis outreach, and an adult crisis residential program which provides short-term (up to 10 days) voluntary residential care to help stabilize consumers in a mental health crisis and help avoid hospitalization.

Valley Creek Crisis Center
610-280-3270 or 610-918-2100 or 877-918-2100
Telephone crisis counseling, mobile outreach services, available 24/7

Valley Creek Crisis Center works to:
  • De-escalate and stabilize an immediate individual or family crisis
  • Provide risk assessments and bio-psychosocial evaluations
  • Be a liaison to police, emergency medical services, & mental health facilities/providers
  • Support the individual/family/school to cope with and prevent future crises
  • Form a follow-up plan that links to community-based resources
  • Provide brief follow-up and support to individual/family/school after a crisis
  • Assist schools and communities to respond to critical incidents
  • Provide information and referrals to individuals, families and schools
  • Provide consultation and professional training to mental health professionals
  • Identify alternatives to hospitalization when possible, and facilitate voluntary or involuntary hospitalization when appropriate
Consumer-run Warm Line    

M-F 2-8 pm, Sat-Sun noon - 6 pm

Peer support and information about mental health services. The Warm Line is staffed by trained, paid mental health peer specialists. The service is toll-free and operates