Mental Health Emergency

Individuals in mental health or emotional crisis may sometimes need emergency help such as phone counseling, an outreach visit, or a hospital stay to help them manage the crisis and remain safe. Chester County contracts with Valley Creek Crisis Center for a consumer-run Warm Line, telephone crisis counseling, a walk-in center, mobile crisis outreach, and an adult crisis residential program which provides short-term (up to 10 days) voluntary residential care to help stabilize consumers in a mental health crisis and help avoid hospitalization.

Valley Creek Crisis Center
If you or someone you care about is experiencing a mental health or emotional crisis, call 610-280-3270.  The Valley Creek Crisis Center is open 24 hours a day, 7 days a week.

If you are feeling lonely, depressed or anxious and just want to talk, call Chester County's warm line, 1-866-846-2722.  This line is manned by trained individuals in recovery. 

Valley Creek Crisis Center works to:
  • De-escalate and stabilize an immediate individual or family crisis
  • Provide risk assessments and bio-psychosocial evaluations
  • Be a liaison to police, emergency medical services, & mental health facilities/providers
  • Support the individual/family/school to cope with and prevent future crises
  • Form a follow-up plan that links to community-based resources
  • Provide brief follow-up and support to individual/family/school after a crisis
  • Assist schools and communities to respond to critical incidents
  • Provide information and referrals to individuals, families and schools
  • Provide consultation and professional training to mental health professionals
  • Identify alternatives to hospitalization when possible, and facilitate voluntary or involuntary hospitalization when appropriate
Consumer-run Warm Line    

M-F 2-8 pm, Sat-Sun noon - 6 pm