Individuals in mental health or emotional crisis may sometimes need emergency help such as phone counseling, an outreach visit, or a hospital stay to help them manage the crisis and remain safe. Chester County contracts with Valley Creek Crisis Center for a consumer-run Warm Line, telephone crisis counseling, a walk-in center, mobile crisis outreach, and an adult crisis residential program which provides short-term (up to 10 days) voluntary residential care to help stabilize consumers in a mental health crisis and help avoid hospitalization.
Valley Creek Crisis Center
If you or someone you care about is experiencing a mental health or emotional crisis, call 610-280-3270. The Valley Creek Crisis Center is open 24 hours a day, 7 days a week.
If you are feeling lonely, depressed or anxious and just want to talk, call Chester County's warm line, 1-866-846-2722. This line is manned by trained individuals in recovery.
Valley Creek Crisis Center works to:
De-escalate and stabilize an immediate individual or family crisis
Provide risk assessments and bio-psychosocial evaluations
Be a liaison to police, emergency medical services, & mental health facilities/providers
Support the individual/family/school to cope with and prevent future crises
Form a follow-up plan that links to community-based resources
Provide brief follow-up and support to individual/family/school after a crisis
Assist schools and communities to respond to critical incidents
Provide information and referrals to individuals, families and schools
Provide consultation and professional training to mental health professionals
Identify alternatives to hospitalization when possible, and facilitate voluntary or involuntary hospitalization when appropriate
Consumer-run Warm Line
866-846-2722 M-F 2-8 pm, Sat-Sun noon - 6 pm
Peer support and information about mental health services. The Warm Line is staffed by trained, paid mental health peer specialists. The service is toll-free and operates