Chester County, Pennsylvania
County of Chester
313 W. Market St.
P.O. Box 2748
West Chester, PA 19380-0991
Ph: (610) 344-6000
Toll Free: 1 (800) 692-1100

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Apprise - Health Insurance Counseling
APPRISE Insurance Counseling Service
APPRISE counselors are specially trained to answer your questions about Medicare and provide you with objective, easy-to-understand information about health insurance. Specifically, APPRISE can answer your questions about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance as well the new prescription drug plans.

The Chester County Department of Aging Services has a voicemail box designated for the APPRISE program. Please call (610) 344-5004 and leave your name, phone number, and a short message. You will receive a phone call back from an APPRISE counselor within 24 hours. You can also email us - please type APPRISE in the subject line.

Counselors are also available periodically at various locations throughout the county. You can find more information on locations and phone numbers here. Please call ahead to find the current schedule.

Brochures of APPRISE services are available.



Annual Enrollment Medicare Beneficiaries
The enrollment period for Medicare advantage plans (HMOs, PFFS, and MSAs) and prescription drug plans (stand-alone drug plans) has changed for 2011. You must change your plan or re-enroll during the period of Oct 15 to Dec 7. If you miss this time, you will not be able to change your plan. You should get notification from your current plan in early October.

If you need help deciding which plan is best for you, APPRISE volunteers can help you with your choices. Please see the calendar on the Aging home page for a complete list of dates and locations for special enrollment events taking place from October into December throughout the county.

Medicare 101
If you will be joining the ranks of Medicare soon, are already in the Medicare system and have questions, or you just want to understand what this Medicare is all about, this session is for you! At these sessions members of the APPRISE program will present an overview of Medicare including the definitions of Medicare A, B, C; explanation of the drug benefit (Part D), types of health care insurance available in Chester County, benefits available for low income beneficiaries and things to consider when selecting your medical coverage.  A question and answer session will follow the presentations.
 
Please check the Calendar on the Aging home page of the website for dates, locations and times for these sessions. If you would like to learn more now, please click on the following shortcut so that you can view or download a copy of the Medicare 101 Presentation! Medicare 101

APPRISE Counseling Sites
Counselors will be available periodically at the following locations. Please call ahead to find the current schedule.
Counseling Site
Address
City
Phone Number
Bard Complex
201 S. Main St
Spring City
(484) 933-4955
Chester County Department of Aging Services
601 Westtown Rd.
West Chester
(610) 344-5004
Coatesville Area Senior Center
22 N. Fifth Ave.
Coatesville
(610) 383-6900
Downingtown Area Senior Center
983 Lancaster Ave.
Downingtown
(610) 269-3939
Great Valley Senior Center
47 Church Rd.
Malvern
(610) 889-2121
Kennett Area Senior Center
427 S. Walnut St.
Kennett Square
(610) 444-4819
Oxford Senior Center
12 E. Locust St.
Oxford
(610) 932-5244
Phoenixville Senior Center
153 Church St.
Phoenixville
(610) 935-1515
Surrey Services
28 Bridge Ave.
Berwyn
(610) 647-6404
West Chester Area Senior Center
530 E. Union St.
West Chester
(610) 431-4242

APPRISE Volunteers, visit the APPRISE Resource Page.

Chester County
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