Apprise - Health Insurance Counseling

APPRISE Insurance Counseling Service
APPRISE counselors are specially trained to answer your questions about Medicare and provide you with objective, easy-to-understand information about health insurance. Specifically, APPRISE can answer your questions about Medicare, Medicare Supplemental Insurance, Medicaid, and Long-Term Care Insurance as well the new prescription drug plans.

The Chester County Department of Aging Services has a voicemail box designated for the APPRISE program. Please call (610) 344-5004 and leave your name, phone number, and a short message. You will receive a phone call back from an APPRISE counselor within 24 hours. You can also email us - please type APPRISE in the subject line.

Counselors are also available periodically at various locations throughout the county. You can find more information on locations and phone numbers here. Please call ahead to find the current schedule.

Apprise Brochure
Medicare Savings Programs
Medicare Part D Low-Income Subsidy

Medicare 101
If you will be joining the ranks of Medicare soon, are already in the Medicare system and have questions, or you just want to understand what this Medicare is all about, this session is for you! At these sessions members of the APPRISE program will present an overview of Medicare including the definitions of Medicare A, B, C; explanation of the drug benefit (Part D), types of health care insurance available in Chester County, benefits available for low income beneficiaries and things to consider when selecting your medical coverage. A question and answer session will follow the presentations. Please click on the following shortcut for dates, locations and times for these sessions. Medicare 101 Calendar

If you would like to learn more now, please click on the following shortcut to view or download a copy of the Medicare Presentation! Medicare 101

Medicare Open Enrollment

You can sign up for Medicare as soon as you become eligible, regardless of what month it is. But each year, you have the option of making changes to your Medicare Advantage and prescription drug plan (Medicare Part D) during open enrollment. Open enrollment for the coming year runs from October 15 to December 7, 2015. During that period, you can switch from original Medicare to Medicare Advantage, or vice versa. You can also switch from 1 Medicare Advantage plan to another, or from 1 Medicare Part D plan to another, or drop your Medicare Part D coverage altogether. The changes you make will take effect on January 1, 2016. Please click on the following shortcut to view Open Enrollment events. 2015 Open Enrollment Events

APPRISE Counseling Sites
Counselors will be available periodically at the following locations. Please call ahead to find the current schedule.
Counseling Site
Phone Number
Church of the Good Samaritan 212 W. Lancaster Ave. Paoli 610-344-6035
(Janice Soster)
Coatesville Senior Center 22 N. Fifth Ave. Coatesville 610-383-6900
610-383-5387 (fax)
Downingtown Senior Center

983 E. Lancaster Ave.

610-269-4250 (fax)
Government Services Center -
Dept. of Aging Services
601 Westtown Rd.,
Suite 320
West Chester 610-344-6035
(Janice Soster)
610-344-5288 (fax)
Kennett Area Senior Center
427 S. Walnut St.
Kennett Square
610-444-0282 (fax)
Oxford Senior Center
12 E. Locust St.
610-932-8084 (fax)
Phoenixville Senior Center
153 Church St.
610-935-5875 (fax)
Surrey Services for Seniors 60 Surrey Way (formerly
Chestnut Ave.)
Devon 610-647-6404
610-647-8047 (fax)
West Chester Senior Center 530 E. Union St. West Chester 610-431-4242
610-429-9296 (fax)

APPRISE Volunteers, visit the APPRISE Resource Page.