601 Westtown Road, Suite 330
West Chester, Pennsylvania 19382 Donna Carlson, Director
To provide human services to all eligible county residents in a
coordinated and collaborative manner. To best meet our residents’ needs,
the department ensures that decisions are made on a sound planning
basis and that measures are put in place to maintain high quality
services and the statutes and regulations are followed consistently by
and between the different services comprising the human services system.
Goals and Objectives
To enhance the on-going performance of the Health Choices services under the existing cost structure.
To develop a "partnership" with key community providers to enhance the behavioral health service delivery system.
Primary objectives are:
To utilize the Management Strategic Planning Committee to develop a
plan to improve community based clinical and rehabilitative service for
To implement a new Behavioral Health Rehabilitation Services intake, assessment and evaluation system.
To implement structured planning and systems development meetings with key providers.
To develop targeted clinical and administrative work plans for systems improvements.